Citibank was founded in New York City in 1812. As of June 2009, Citigroup is the third largest bank in the United States. Citibank operates in more than 100 countries, and was one of the first banks in the United States to introduce an automatic teller machine (ATM) to their customers. Citibank has been serving communities around the globe for more than 30 years.

Citibank’s customer service responsibility division, Citi-Foundation is comprised of five areas of focus: Microfinance and microenterprise, small and growing businesses, education, financial education and asset building, and community development. “Philanthropy and community involvement are not only important aspects of our role in society, but they also say something about who we are. We will continue to look for new and better ways to serve our communities." Explains Citi-FoundationPresident, Pamela P. Flaherty. Each area of focus is unique and targets a different global issue.

In 1996, I participated in a program sponsored by Citi-Foundation and The Future Business Leaders of America. I was offered an internship at their Wall Street corporate office in in New York, NY. For two summers I worked as a fraud detection specialist. This opportunity gave me the experience to move directly into corporate America at the age of 18. Before writing this paper, I never made the connection that Citi-Foundation set me up for success.

Citigroup’s Foundation program gave $88.9 Million dollars in 2008 alone, in contributions targeted toward customer service responsibility. 43% of Foundations grants in 2008 were targeted to programs outside of the United States. Citigroup strives to effect change in the united states. “By working with Citi Country Officers, country Public Affairs Officers, and our local businesses, they work to strengthen our involvement in our strategic focus areas in the communities in which we do business.”

To learn more visit Citi-Foundation's Website: www.citibank.com/citi/foundation/